The Covid-19 outbreak log book

We will be updating this page as when we have new information. As everyone knows, the situation is changing quickly so please come back regularly. Our aim is to keep everyone as safe as possible. Your help and understanding is appreciated.

Wednesday 23rd September

As of Thursday 24th, the new government guidelines and rules are coming into effect which affect all pubs and restaurants in England. These directly affect The Swan so we are changing our operating practices and hours to reflect.

We do want you to really enjoy yourselves when at The Swan, but in a safe way for one and all and through adherence to the new rules and regulations. For you directly, that means when visiting us at The Swan the following apply:

You MUST wear a face mask:

  1. Upon entering The Swan.
  2. Whenever not seated at a table.
  3. If collecting a takeaway and not drinking.

You MUST:

  1. Provide track & trace details before being served, info is on your table.
  2. Use table service at all times.
  3. Maintain at least 1m social distancing, 2m is better.
  4. Vacate the premises 15 minutes after last orders is called.
  5. Wash your hands regularly for at least 20 seconds.

You MUST NOT:

  1. Come to The Swan if you have any symptoms.
  2. Have more than six people at a table.
  3. Move furniture or participate in table swapping.

There are also other measures being taken by The Swan such as:

  1. All of our staff will be wearing masks at all times.
  2. Ensure that everyone has left by the legal closing time, no exceptions.
  3. The NHS Track & Trace QR code is available for you on entry too.

To be frank - we can be fined, shutdown or even lose our license if these rules are flaunted. Your help and patience with this is really appreciated by all involved. Together we can get through it and still enjoy ourselves in a safe way.

Saturday 4th July

We've re-opened with a number of new ways of working. Here are some of the pictures taken to remember the day. We will also have more photos in our "events" section soon.

Connor behnd the bar
Our first customers on re-opening day
The Courtyard

Friday 3rd July

Guidelines have been published on our new covid-19 page.

Tuesday 30th June

Plans are underway to get The Pub and The Courtyard ready for Saturday. We will be publishing more details shortly but it is likely to include:

  • Do stay at home if you have ANY of the symptoms.
  • Do take our quick temperature test.
  • Do wash your hands regularly including on arrival.
  • Do text your details to the pub so we can record your visit.
  • Do avoid touching your face.
  • Do practice social distancing.
  • Do respect the bar staff and follow their direction.
  • Do keep kids under control and respect other customers.
  • Do use the table service whenever available.
  • Do follow directions when being seated during busy periods.

Please revisit this page before going to The Pub so you can get the latest news. Thank you for your patience.

Friday 26th June

The Swan will re-open on Saturday 4th July when Matt, Connor, Luke and Michael will welcome you back. Initial opening hours will be from 5 pm on weekdays and noon at weekends. Closing will be 10 pm on Sun-Mon but 11 pm on Tue-Sat.

Opening times are constrained until September to safely accommodate building work on The Coach House. When complete we will return to morning opening.

Tables will be placed indoors and out to permit social distancing. We’ll operate a one-way system in through front door and out into the yard. We plan to operate a mix of bar and table service but will confirm that when we’ve fully digested the 43 pages of government guidelines! There will also be a range of other measures which we’ll ask you to comply with to ensure that we keep The Swan a safe place to socialise.

Our drinks offer may be a little more limited on start-up but we'll quickly restore a full range. Initial food offer, until the kitchen project is completed, will comprise a range of snacks, Dublicious Fridays and occasional street food vans.

Thanks for your patience during the enforced closure – we're looking forward to seeing many of you again.

Friday 29th May

The Swan is now offering an off-sales facility each Friday evening between 6pm and 8pm. We will be offering a wide range of excellent beers, wines and soft drinks that regulars will be very familiar with.

All drinks will be served from The Bar and will be paid using contactless facilities. Volunteers will be manning The Bar and will have the necessary safety processes and equipment in place.

You will enter through the front door, get temperature checked and invited to wash your hands. The floor will be marked out to allow people to observe social distancing. Exit is through the side door. We must emphasise that there is no eating or drinking within The Bar or in The Courtyard, you must take it home.

Please see our off-sales page for more details.

Example of social distancing
The barn
Customer patiently waiting to be served

Friday 1st May

With The Swan closed for business for 6 weeks we have had no income for this time yet still have significant outgoings. Triodos bank has generously given us a mortgage holiday but we still have the interest to pay. Sadly utility bills etc also do not go away.

We have established a PayPal account to enable us to receive donations which was first used very successfully for our recent Bingo Night. Players were invited to make a voluntary donation in lieu of a fee to join the game. We raised £305 on the night!

If you are able and willing to make a donation at this time, perhaps equivalent to the price of a pint or a round that you would have bought had we been open, any support will be greatly appreciated. The process is simple via PayPal.

Sincere thanks to everyone who bought gift vouchers under the ‘Save Pub Life’ scheme. Such was the level of support that we have reached our target of £1,000 which will be matched by Budweiser. Vouchers can still be purchased but will not increase the amount of match funding.

Saturday 18th April

The Swan remains shut at the moment. On a regular basis we do have people going in to clean the beer lines, check the security, ensure the buildings are watertight, and to water the plants in the Courtyard (that were donated). These people all follow the government guidelines.

Starting last week, we have introduced online activities to bring the community together. We've started online bingo and will be introducing a quiz too. These will alternate on a Tuesday night at 8pm. Please watch out on our regular emails and social media for further information. Please check out our Events page.

Some of the players online
Bingo Caller - Richard Allen
We used Zoom so people could see each other

Welcome to our online Swan!

Tuesday 24th March

Following the UK Government's announcement last night, we just like to confirm that The Swan is now closed for all activities. This now includes all of the refurbishment work of the Weekday Warriors too.

Whilst the gates and doors are locked, we would like to advise that security and alarm systems are fully functional. Also the building is being monitored remotely. However, we do ask our neighbours to report any suspicious activity. Thank you in advance.

We do advise all supporters, volunteers and staff to follow the advice of the UK Government and stay in doors. Also, please support our key workers and the rest of our community by keeping them safe.

Sunday 22nd March

We've now closed The Swan as a pub following the Government's announcement on Friday 20th, perhaps for 3-4 months. The Green Room School have already closed activities at the Swan for the time being.

That puts our business at risk which we are trying to mitigate:

  • All of our staff are now on unpaid leave (they should be able to benefit from the newly announced Coronavirus Job Retention Scheme).
  • Take advantage of a mortgage holiday offered by Triodos Bank.
  • Stop all refurbishment expenditure (including the kitchen).

Decisions going forward in these uncertain days ahead will be based on our core values of community, inclusivity, sustainability and responsibility. We know that the community togetherness that you’ve created will pull us through the tough time ahead.

Update on Friday 20th March

We want everyone to be as safe as possible. On coming to the pub, we therefore ask:

  • Do stay at home if you have any symptoms.
  • Do take our quick temperature test.
  • Do wash your hands regularly.
  • Do avoid touching your face.
  • Do practice social distancing.
  • Do respect the bar staff & needs of others.

We have made further alterations to the pub to create more space. The bar stools and pews have been removed for now and the number of tables and chairs reduced. The Courtyard and Coach House are available for use.

The pews have been removed from he bar
Less chairs and tables too
Trying to help social distancing
Stools have been removed from the front of the bar

Update on Thursday 19th March

Temperature testing started last evening when the bar opened at 4pm. Customers all approved and whole heartedly supported the move. Thankfully all tested with a temperature less than 37.5°C. We continue to review daily and will update immediately should there be any changes.

We do advise that everyone takes heed of the advice of the relevant authorities. Please stay safe!

Regulars being tested by Matt
Matt at the front door with the temperature tester
Another customer happy to be tested

Photos by our professional photographer - Doug Seeburg - who is a Swan supporter and volunteer too.

Wednesday 18th March

Given the recent advice from the government and the World Health Organisation, we’'d like to let you know how we are adapting to the current situation here at The Swan. We are remaining open. However, we want to give you a place you can come to connect with people responsibly.

The following measures will be in place from Wednesday 18th March

  1. We are cancelling all our events (eg this week there will be no quiz, bingo or Green Canteen).
  2. The cleaning routine at the Swan has been upped to half hourly cleaning/spraying of all touchpoints (door handles, tables, toilet areas). With a thorough daily clean as usual.
  3. The staff will be washing their hands more regularly than usual and we politely request you all to do the same. (hot water, soap and hand dryers will always be available).
  4. We will be taking everyone's temperature on arrival (with a ‘no touch’ temperature gun). If you have a temperature over 37.5°C, you will be asked to leave the bar area and advised to go home.
  5. If you have a repeated cough, you will also be asked to leave the bar area.
  6. Please appreciate the above points are for the safety and comfort of everyone. The Green Room has been doing this on a daily basis for the last 3 weeks and it has proven to reduce anxiety and create a more comfortable environment to be in. Also handy to know your temperature!

  7. We are now card only, to stop the handling of cash.
  8. We are removing some of our furniture to ensure you have enough space to feel comfortable.
  9. We will be maximising the space we have in our courtyard with the tables, standing areas, lighting and umbrellas. We know the courtyard is a lovely space in the summer, we will try and make it as agreeable as possible in Spring.
  10. Our daily drinks offers will continue and we will be offering 'take outs'. Don't forget we have an extensive range of bottled and canned beer (including some fantastic craft beer) that are available for take away to enjoy at home.
  11. Our daytime opening hours will reduce to be open from 4pm 'til 11pm (Monday to Saturday) and from noon 'til 9pm on Sundays.

These are uncertain times and everyone will need to do what they can to remain safe and stem the spread of this virus. During this time we will also do whatever we can to remain true to being a community hub. If you know someone who is struggling to get provisions, walk the dog, look after the children, or anything else...please send an Instant Message to our Facebook Group and we will try to help. Even if we are being forced into isolation, we will still need to remain strong as a community and support one another.

We will keep you regularly updated as usual through our mailing list and social media channels. If you have any suggestions, please let us know.

All the very best,

Will and Richard